REFUND POLICY

Refund Policy

At LogisticScope, we strive to provide exceptional service to our valued customers. However, we understand that there may be occasions where refunds are necessary. Please read our refund policy carefully to understand your rights and obligations when seeking a refund.

1. Eligibility for Refunds:
– Refunds will only be issued for services that were paid for but not rendered.
– Refunds are not applicable for services that have already been provided or completed.
– Requests for refunds must be submitted within [3 working days] from the date of the transaction.

2. Valid Reasons for Refunds:
– Service cancellation by LogisticScope due to unforeseen circumstances or operational issues.
– Overpayment or billing errors made by LogisticScope.
– Failure to deliver the service within the agreed-upon timeframe, excluding delays caused by factors beyond our control (e.g., natural disasters, strikes, etc.).

3. Refund Process:
– To request a refund, customers must contact our customer support team at [contact email/phone number] and provide relevant details, including the transaction ID and reason for the refund request.
– Upon receiving a refund request, our team will review the request and assess its validity based on our refund policy.
– If the request is approved, the refund will be processed within [3 business days] using the original payment method.

4. Non-Refundable Items:
– Shipping fees are non-refundable unless explicitly stated otherwise.
– Any discounts, promotions, or coupons applied at the time of purchase will not be refunded.

5. Dispute Resolution:
– In the event of a dispute regarding a refund, both parties agree to negotiate in good faith to reach a satisfactory resolution.
– If a resolution cannot be reached through negotiation, either party may seek mediation or arbitration in accordance with the laws of State California, United States..

6. Changes to the Refund Policy:
– LogisticScope reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using the services of LogisticScope, you acknowledge that you have read, understood, and agree to abide by this refund policy. If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.